Privacy & Cookies

Hostel Nixar (hereinafter “We” or “Our”) is committed to protecting your privacy. This privacy policy outlines Hostel Nixar’s practices regarding information collected from users who access the website http://www.nixar.es/ (hereinafter, the “Website”) or who share their personal information with us. This policy also includes information about cookies. The following policies have been established to protect user privacy and ensure that your personal information is handled securely and responsibly. We encourage you to read and review this privacy notice periodically to stay informed of our most up-to-date privacy practices.

Policy for the processing of personal data

The data we collect

We collect two types of data from our users:

• General Information. The first type of data is non-disclosed and non-identifiable information that we may collect or request in the course of your use of the Website. We are not permitted to know the identity of Users whose non-personal information has been collected. The non-personal information collected may include aggregate technical and usage information, which is sent from your device, including software and hardware information (such as your device's browser type and operating system, language preferences, and date and time access, among others) collected to improve the functioning of our Website. We may also collect information about your activity on the Website (such as pages viewed, online navigation, number of clicks, actions, and so on).

• Personal information. The second type of data is personal information, also known as information that allows the identification of a person or that, through reasonable efforts, would allow the identification of individuals or data subjects. This information includes:

• Device Information: We collect personal data from your device, including geolocation data, IP address, unique identifiers (such as MAC address and UUID) and other information related to your activity on the Website.
• Registration information: When you subscribe to newsletters or informational emails on our Website, you will be asked for information such as: first and last name and email address.
• Contact information: When you add your information to the Contact Us form on our Website, you will be asked for information such as: first and last name, phone number and email address.
• Booking information: When you make an online booking on our Booking Engine, you will be asked for information such as: first and last name, contact information, georeferencing data and financial information.

We receive your personal information from various sources:

Use of data

The data collected could be used for:

• Create and maintain internal records;
• Sending notifications about our services, providing technical information, and answering questions that users may have about customer service;
• To periodically send promotional emails about new products, special offers and other information that we believe may be of interest to you;
• To display advertising when using our Website (see more information in “Advertising”);
• Market our products (see more information in “Marketing”);
• Personalize the Website according to your interests;
• Perform statistical and analytical tasks required to improve the quality of the website.

Advertisements

We may use third-party advertising technology to serve you advertising when you access the Website. This technology collects information about your use of the Services to serve you advertising (by adding third-party cookies to your web browsing).

Marketing

We or our subcontractors/external providers may use your personal information, such as name, email address, phone number, and other information, to provide you with promotional materials related to our services that we believe may be of interest to you.

Out of respect for your right to privacy, we will include in the advertising materials we send you the option to unsubscribe from future marketing or commercial offers. If you request to unsubscribe, we will remove your email address or phone number from our marketing distribution lists.



Please remember that even if you opt out of receiving our promotional emails, we may still send you other important communications by mail without the unsubscribe option. These communications may include customer service announcements or administrative information.

Information that is shared with third parties

We will never rent, sell, or disclose User Information to third parties, except as described in this Privacy Policy. In a limited number of circumstances, we may share your Sensitive Information, including with:

• Third-Party Contractors/Service Providers: We may share personal information with third parties involved in providing our services. These third parties are only authorized to use your personal information for the stated purpose and may not disclose such information to other third parties, except at our sole discretion and in accordance with this Privacy Policy.
• Legal and regulatory authorities: We may share personal information of our users with legal and regulatory authorities and/or third parties, when required by law, necessary to allow us to exercise our legal rights, comply with our legal obligations, or necessary to prevent illegal activities or protect the safety or integrity of any person.
• Financial transactions: In the event of a sale, merger, or transfer of all or part of our company, we may transfer your personal information as part of the transition. We may also transfer your personal data to the owners of the hotels we operate.

Users' rights

Every user can:

• Request confirmation of the processing or non-processing of your personal data and access to your collected personal data, along with supplementary information.
• Request a copy of your personal information that you have voluntarily provided to us in a structured, commonly used, and machine-readable format.
• Request the correction of your personal information that is under our control.
• Request the deletion of your personal information.
• To object to or challenge our processing of your personal information.
• Request the restriction of our processing of your personal information.
• File a complaint with a supervisory authority.

However, please remember that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements.

Retention

We will retain your personal information for as long as we deem necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods are determined based on the type of information collected and the purpose for which it is collected, taking into account applicable legal requirements and the need to destroy obsolete or unused information as soon as possible. In accordance with applicable regulations, we may maintain records that include users' personal information, account creation documents, communications, and other information required by applicable laws and regulations. We may correct, restore, or delete incomplete or inaccurate information at any time and at our sole discretion.

Security

We pay close attention to the implementation and maintenance of the security of the Website and your information. We use industry-standard procedures and policies to safeguard the security of the information we collect and store, and to prevent unauthorized use of that information, and we require third parties to comply with similar security requirements, in accordance with this Privacy Policy. Although we implement reasonable measures to protect information, we assume no responsibility for the actions of those who gain unauthorized access to or misuse our Website, and we do not guarantee, expressly, implicitly, or otherwise, that we will prevent such access.

Cookie statement

Definition of cookies

Cookies are small pieces of information that are stored on the hard drive of a computer or device (computer, tablet, or smartphone) by your web browser. Cookies are very helpful and can be used for various purposes. These purposes include navigating between web pages more efficiently, enabling the automatic activation of certain features, remembering your preferences, and facilitating and streamlining the interaction between each user and our Services. Cookies are also used to ensure that advertising is relevant to each user and their interests, and to collect statistical information about the use of our Services.

Types of cookies

The website uses the following types of cookies:

• “Session cookies” are stored temporarily during the browsing session and allow normal system use. They are deleted from the device when the browser is closed;
• “Persistent cookies” are read-only cookies from the website. They are stored on your device for a fixed period of time and are not deleted when you close your browser. These cookies are used when we know that the same user accesses the website repeatedly, for example, to allow us to save their preferences for their next login.
• “Third-party cookies” belong to other online services that place content on the page you visit, for example, external analytics companies that monitor and analyze our access to the Website.

Cookies do not contain information that can personally identify you, but the Personal Information we collect may be linked by us to the data collected and obtained from cookies.

We also use a tool called “Google Analytics” to collect information about your use of the Website. Google Analytics collects information such as how often users access the Website, the pages they visit during their access, and other similar data. Google Analytics information is used only to improve our Website and its services. Google Analytics collects the IP address assigned to you on the date you visit the Website, rather than your name or other sensitive information. We do not combine the information collected through Google Analytics with sensitive information. Google’s ability to use and share the information collected by Google Analytics about your visits to this Website is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

Revocation of consent

You can withdraw your consent at any time by configuring your browser to not enable cookies or by deleting all cookies from your browser, following your device's preferences instructions. However, if you choose to disable cookies, some features of our website may not function properly and your online experience may be limited.

More information

We reserve the right to amend or revise this Privacy Policy. Material changes will take effect immediately upon posting the amendment. The date of the latest revision will be included in the “Last Revision” section. Your continued use of the Website after notification of such amendments constitutes your acknowledgment of and consent to the amendments and your agreement to be bound by the terms of those amendments.

Governing language: The agreement in the Spanish language will be the definitive and determining text of this agreement, without prejudice to the translation of this agreement into any other language.

If you have general questions about the Website or the information we collect from you and how we use it, please contact us at hostel@nixar.es

Last modified January 2026